Ladniuk Anna

Leading Spanish team for one of our key clients. Building and maintaining a strong client relationship.

Managing the entire staffing process for the client’s open vacancies and training people in the team.
 

Key achievements:

• Building a team from zero to 95 employees.

• Establishing processes (hiring, reporting, interviewing, onboarding) from scratch in the new

department.

• Developing a strong relationship with a new valuable high-ticket client and transforming it into a

long-term partnership.• Working on 8 projects and 60 employees and still growing the team.

Main tasks:

Managing distributed team in Spain (team members are in different cities) as People Lead:

• Providing help with training and self-development

• Coaching and assisting employees with their career development. Organizing promotions and

salary increases based on results.

• Tracking project progress by monitoring feedback from both sides – the client and our

employees.

• Supporting team members with administrative tasks – business trips, vacation, sick leave,

tracking working hours, working equipment

• Preparing reports

Liaison with the client and developing strong connection:

• Keeping regular synchronization meetings to track progress and team member efficiency, to

provide the necessary data for team development and growth.

• Gathering requirements for new positions and estimates of how long it will take to fill the post,

transferring the position to recruiters and further management staffing processes until the

position is filled.

• Preparing all necessary documentation for payment process (contracts, calculations).

Managing open positions:

• Receiving demands from the customer, assessing them and open the vacancies in TS Iberia.

• Working with recruiters – internal and agencies: receiving candidates from them, assessing the

candidates, and presenting CVs to the customer.

• Controlling interviewing process, making offers and onboarding of candidates.

• Preparing reports showing staffing statistics.

Executing project manager activities:

• Preparing contracts and calculations for invoicing working hours of employees.

• Negotiating rates with the customer via third part company.

• Controlling the financial effectiveness of the team

Key client:

A subsidiary of Telekom Deutschland GmbH which ensures the Group's nationwide technical infrastructure.

Around 19,000 employees, build and operate the technical infrastructure facilities and systems nationwide on

behalf of Telekom Deutschland GmbH. The company implements network projects, operates the network

technology and, if necessary, takes over the maintenance of the technical infrastructure.